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…doubled the number of dancers in just the past two years. Statewide restrictions related to COVID have provided significant challenges for the business. From the loss of their ability to…
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Read More…Make a budget What was your biggest takeaway from your work with WESST? The biggest thing we have gotten out of working with WESST is improving our customer service quality….
Read More…with a positive attitude and flexible customer service keep the customers and jobs flowing. Eleven years ago the Candelarias purchased an existing business that specialized in personalized greeting cards. They…
Read More…Kosh received numerous business support services, coaching and access to capital. The WESST team helped Kosh to put operational polices in place to better manage accounts receivable, human resources, customer…
Read More…pajamas, housewares, and services, such as landscaping, coffee subscriptions, telehealth services, and fitness equipment services. Once again, every crisis is an opportunity; however, sometimes, small businesses need to strategically pivot…
Read More…and stimulating challenge to “top” the daily break-even bar. Next time I’ll cover the concept of identifying and pursuing clients or customers that fit your ideal customer or client profile….
Read More…to make number three as easy as numbers one and two. Write down the key points about your business by: Introducing yourself and your business Tell what you (or business)…
Read More…that need your attention. Prioritize the list, and calendar some time to begin on item one. Customer Communication If you have begun to use social media as a way to…
Read More…relationships with repeat customers. You want each and every customer to walk away truly happy with the purchases they have made and the time they have chosen to invest into…
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