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…person for the assignment Clearly explain the job and why it is important Communicate the results wanted (recognizing people perform in different ways but will be evaluated on the results)…
Read More…in the middle of a very crowded ballroom. As I got to know LaDonna better, I quickly realized that her ability to focus on and listen to the person in…
Read More…of the program or agenda (as each person introduces themselves). Follow-up Within 24 Hours: Send each person you meet an email saying you enjoyed meeting them and any information related…
Read More…Make a budget What was your biggest takeaway from your work with WESST? The biggest thing we have gotten out of working with WESST is improving our customer service quality….
Read More…with a positive attitude and flexible customer service keep the customers and jobs flowing. Eleven years ago the Candelarias purchased an existing business that specialized in personalized greeting cards. They…
Read More…Kosh received numerous business support services, coaching and access to capital. The WESST team helped Kosh to put operational polices in place to better manage accounts receivable, human resources, customer…
Read More…and stimulating challenge to “top” the daily break-even bar. Next time I’ll cover the concept of identifying and pursuing clients or customers that fit your ideal customer or client profile….
Read MoreIn-person gatherings are back, but virtual gatherings are here to stay! WESST is pleased to have hosted two of our virtual “Happy ½ Hour” events in 2022, where we heard…
Read More…11 other people. Marsha admits that she is more interested in the sewing and design aspect of the business while her husband is “the numbers” person – keeping their business…
Read More…days the sackers not only sacked the groceries, we were responsible for carrying them out to the customers’ cars and then quickly running the cart back inside to help the…
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