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Becoming a Star Supervisor Part 2: Six Key Skills
In Becoming a Star Supervisor Part 1, I addressed the importance of formal supervisor training in employee retention. This week’s post shares six critical skills supervisors should master to keep employees happy and productive.
Read MoreBecoming a Star Supervisor: Part 1
Far too often, the best worker is promoted without being developed and nobody wins. Unfortunately, without coaching and training, supervisors can fail miserably. Employees leave due to dissatisfaction and the supervisor feels powerless to stop it.
Read MoreDon’t Give Your Business Away
All too often, family and friends of business owners expect (and receive) free services and/or products. Over time, these giveaways could cause the owner to eventually lose the business.
Read MorePutting Your Customers First Can Put Your Company on Top
When asked to describe his company’s “bread and butter,” one service business owner answered, “my expertise with chemicals and my certifications.” When asked the same question, a competitor replied…
Read MoreThree Tips for Delivering the Perfect Pitch in 30 Seconds
How many times have you been asked to tell about yourself or your business only to stumble over your own words or hem and haw? It is embarrassing to say…
Read MoreInvest in Yourself and Your Business
A common mistake that small business owners make is failing to take the time to invest in themselves and their businesses, prior to startup and during growth of the business. Unfortunately, years later, those same owners may not be ahead in the sense of investments, industry changes, trend shifts, market changes, or business analyses.
Read MoreBig Green Structure Arrives at WESST Enterprise Center
What’s 16’ tall, green, smooth and techy, and whose name reminds you of your therapist? It’s a cyc wall, known in the film and advertising communities as a cyclorama wall. And what good is that you ask? The easiest explanation is to use your local TV weather forecaster as an example.
Read MoreWESST and the Montezuma Ball: An Amazing and Grand Opportunity
One of the most generous of gestures in our community comes from Jim Long, owner of Heritage Hotels and Resorts, and the Montezuma Ball, through the New Mexico Multi-Cultural Foundation.
Read MoreBack Where It All Began
A recent chance meeting with one of WESST’s first loan clients (from the early 1990s) provided one of the best testimonials about the amazing effect an experience at WESST can have on our clients.
Read MoreResolving Conflict and a Lack of Productivity in the Workplace
Like so many other people, Sue hates conflict. However, a problem untreated only grows bigger, and if it does not change, the results will continue to be the same or worse. It is a manager’s responsibility to consider the company (her employer) first.
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